Skip to content
Foxfire Mushrooms Logo
Contact Us

Help center

Questions, answered.

Everything about growing, shipping, our guarantee, and your order.

Can’t find it? Reach out — we’re real people in Longmont.

Growing

Do I need any experience to use a grow kit?

None at all. Our kits arrive fully colonized — you just cut the marked window, mist a few times a day, and harvest in 1–2 weeks. If you can water a houseplant, you can do this.

Most kits produce 2–4 flushes. After your first harvest, rest and rehydrate the block and you’ll usually get a second and third round.

A grow kit is ready to fruit. Grain spawn is colonized grain you mix into bulk substrate. Liquid culture is a syringe of living culture you use to start grows from scratch. Kits are easiest; culture is most advanced.

That’s likely contamination. Isolate it away from other grows and check our Grow Guides contamination article. If it arrived that way, our live arrival guarantee has you covered.

Orders & shipping

When will my order ship?

We ship Monday–Wednesday to keep living products moving over the week (not stuck in a weekend warehouse). Orders typically have 1–2 business days of handling.
Yes — free standard shipping on all orders over $75. Under that, standard shipping is a flat $6.99.

We ship cultivation supplies across the continental US. Fresh mushrooms are local pickup or Front Range delivery only.

If it hasn’t shipped yet, email us and we’ll do our best. Once a living product is in transit we can’t recall it.

Live arrival

What is the live arrival guarantee?

Every living product is guaranteed to arrive healthy. If it doesn’t, send a photo within 48 hours of delivery and we’ll replace it free.

Reach out — if a carrier delay compromises a living product, we treat it the same as a live arrival issue and make it right.

For health and safety reasons we can’t accept returns on living or consumable products, but the live arrival guarantee covers arrival issues. Unopened equipment can be returned within 30 days.

Wellness products

Are your gummies and tinctures psychoactive?

No. Our functional products use gourmet and medicinal species like Lion’s Mane and Reishi — they are non-psychoactive and legal nationwide.

Most people take Brain Bears or tincture daily as part of a routine. Start with the serving on the label and adjust to what feels right for you.

Yes. Our wellness line is made from whole-fruit, dual-extracted mushrooms and third-party tested for purity.